Goodness Kayode

Today, what I am building is the future of omnichannel communication for businesses in Africa.

It’s pretty straightforward. I am a business person and I have customers that try to reach out to me maybe through Instagram, Facebook, SMS, or Twitter I have to switch between different platforms to be able to respond to customers apart from the hundred things that I have to do in a day; managing of employee, handling finances and things like that. So it becomes like a pain in the ass to manage these conversations from customers so basically Sendchamp has built a single platform that allows businesses to be able to manage these communication channels in one place and also manage business tools that they use for managing their businesses.

So, we are playing the infrastructure game. We’ve built messaging channel infrastructure for these businesses that are accessible by APIs. Basically, what we are trying to do is to ensure communication services are accessible over APIs and over a simple dashboard for businesses. One thing that makes us different is that we’ve gone further by providing no-code tools for non-technical business people. People that do not have a developer experience, people that cannot write JavaScript. We’ve been able to build tools that allow them to be able to onboard their customers, to be able to market to their customers and to be able to support their customers across the channels.